Contact Information
Office : 2818 S.Hydraulic Wichita, KS 67216 U.S.A
Tel : 316-522-2002
Fax : 316-522-3373
E-Mail : sales@ktusasys.com
How to Order:We do take orders over the phone:(316)522-2002
Fax:(316)522-3373 or E-mail to sales@ktusasys.com. Please
give detailed information on quantity, item description,
shipping method, shipping/biling address, and payment
information in your order. However, the easiest and
fastest way to place an order is: go shopping online.
Online ordering from KTUSASYS.com is simple and secure. st
visit our website and try to order once, you would like to
do it twice and more.
We also take PURCHASE ORDERS from government agencies and
educational institutions. To authorize the purchasing, you
need to fax a formal P.O. with a government or educational
institution letterhead to 316-522-3373. Or you may mail
the P.O. to us. The PURCHASE ORDER must have the following
information: Purchase Order Number, Billing and Shipping
address, Contact Person, Telephone and Fax number, and
Billing Terms requested. The PURCHASE ORDER must have a
signature by an authorized representative.
Any question or concern, please e-mail to:
sales@ktusasys.com
Terms and Conditions
* E-Store is open 24 hours a day, 7 days a week.
* Office hours are from 9:00am - 6:00pm Monday-Friday;
Closed on Weekends and Public Holidays.
* KT USA SYSTEMS carries a full inventory of products
available through this E-Commerce,which enable us to ship
your order within 1 business day. Shipping methods
include: Fedex 3 Day Select, Fedex 2nd Day & Fedex
Standard Overnight. UPS Ground shipping also available if
your order is over 30 pounds, please call or e-mail us for
UPS Shipping Rates.
* All E-Commerce orders are tax-exempted.
* For Payment, we accept Master or Visa Credit Cards.
* Your information is secured on our order pages.
* All products are brand new and come with warranty.
* Some items might ship separately.
* For all international orders, please e-mail
sales@ktusasys.com for special arrangement. Also, we only
accept wire transfer for payment (No Credit Cards or COD)
* All discrepancies must be reported within 5 days upon
receiving your package.
* All returns must be made within 1 month period and in
original packaging. A restocking fee of 15-25% will be
charged if the item returned needs to be re-packaged or
has missing parts. An RMA Number must be obtained before
returning the products. All RMAs are valid for 10 days
from the date of issue.
* Custom Made Cables are available upon request.
* All address correction will be charge a total of $12.00
fees which include $10.00 from Fedex or UPS and $2.00 by
KT USA SYSTEMS for service/handling charge.
* KT USA SYSTEMS reserves the right to change the terms
and conditions at any time without notice.