KT USA SYSTEMS
2818 S.Hydraulic
Wichita, KS 67216
Tel: 316 522 2002
Fax: 316 691 2828
sales@ktusasys.com* We accept orders over the phone:(316)522-2002 Fax:(316) 691 2828 or E-mail to sales@ktusasys.com
* Please give detailed information on quantity, Item
Description, Provide Valid Billing and Shipping address &
Method payment information.
* Online order will be phone verify if shipping & billing information doesn't match.
* Online ordering from www.ktusasys.com is simple and secure.
* We currently accept Purchase Orders from business,schools and the US government.
* Governments, Schools, and universities may fax their purchases orders to the above number. Full contact information must be provided (contact name, phone number, bill/ship-to address). All PO's are phone verified.
* Please e-mail us for more information regarding this: sales@ktusasys.com
* Ordering is an easy one step process:
* Fax to:(316) 691 2828 OR
Email us at sales@ktusasys.com
* PURCHASE ORDER must have the following information:
1. Purchase Order Number
2. Billing and Shipping address
3. Contact Person
4. Telephone and Fax Number
5. PURCHASE ORDER must have a
Signature by An Authorized Representative.
* Any question or concern E-mail to :sales@ktusasys.com
* Terms and Conditions
*** E-Store is open 24/7
*** Office hours are from 9:00am - 6:00pm Monday-Friday Central Time
*** Closed Saturday & Sunday, and Major Holidays****
*** KT USA SYSTEMS carries a full inventory of products
available through this E-Commerce,which enable us to
ship your order within 1 business day. Shipping methods include: FedEx 3 Day Select, FedEx 2nd Day,FedEx Standard Overnight.
UPS Ground shipping also available if your order is over 30 pounds. please call or e-mail us for UPS Shipping Rates.
* All E-Commerce orders are tax-exempted.
* For Payment; we accept Master or Visa Credit Cards.
* Your information is secured on our order pages.
* All products are brand new and come with warranty.
* Some items might ship separately.
* For all International Orders. please e-mail us;
sales@ktusasys.com for special arrangement.
We only accept wire transfer. No Credit Card or COD will be accepted.
* All discrepancies must be reported within 5 days upon
receiving your package.
* Custom Made Cables are available upon request.
* CABLE ASSEMBLIES ARE NON-RETURNABLE AND
NON-CANCELLATION.
* Warranties do not apply to damage from misuse or any
consequential damages.
* Opened electronic non-defective product is not available for return, exchange only
* All address correction will be charge a total of $12.00
* KT USA SYSTEMS reserves the right to change the terms
and conditions at any time without notice.
* Many of our products carry Manufacturer's Warranty Only.
* All other products, including network electronics and
power protection are covered by their manufacturer's
warranty which is subject to change without notice.
* To return an item, contact Customer Service at
316 522 2002 to obtain Return Authorization (RMA)
RMA numbers are valid for 14 days after the original
invoice date of the order and cannot be extended or
re-issued. We are unable to accept returns without an
RMA number.
* KT USA SYSTEMS reserves the right to withdraw or modify
the price of any product offered without prior notice.
Merchandise will not be accepted for return (for credit or
repair) unless our permission has been previously given
and a Return Merchandise Authorization (RMA) number has
been issued.
* Please send an email to sales@ktusasys.com for a Return
Merchandise Authorization (RMA) number. A Return
Merchandise Authorization (RMA) must be generated by the
RMA department prior to the return of any product, please
contact the RMA to initiate the Return Merchandise
Authorization(s) process.
* Packages received without a valid RMA number will be
rejected and returned intact to the sender without any
further processing.
* Items must be returned within 14 Business days of an RMA
issue date, after which the shipment will be refused.
* All returns except those of defective product are subject
to a 25% restocking fee, and additional charges for
handling or freight are refunded only in cases of defective
products.
* Credit may be denied in the event that the product
is returned damaged, missing parts or packaging materials.
* All shipping charges are NON-REFUNDABLE. A product that is
determined to be damaged or defective must be returned or
exchanged Within 14 days of the delivery date. Damage to
the product, that is determined to be the result of
misuse, abuse, accident or modification not authorized by
KT USA SYSTEMS.
* Return freight must be shipped prepaid.
* We recommend that you insure the package, as you are
responsible for risk of loss on all returned packages.
* We also recommend that you make sure you pack the carton
properly for return, KT USA SYSTEMS will not issue
credit for product damaged en route back to us due to
poor shipping practices. We do not issue call tags for
product returns.
* Returned product must be clean, undamaged, and complete
with all manuals, accessories, documents and packaging.
* The items must be in a resalable condition free of any
non-removable labels or writing on the product or
product packaging, and the UPC code must be intact for
you to receive credit. The product must also have with
it upon return to us a copy of the original invoice
RMA must be written on the box.
* Products that are received by us that do not meet these
conditions will be subject to additional charges and/or
will not be processed as returns, and we will attempt to
contact you to determine the disposition of these goods
prior to their disposal.
* KT USA SYSTEMS reserves the right to authorize product
returns beyond 14 days from the invoice date.
* Products will be Non returnable or refunable after 14 days from the invoice date.